Refund policy
Returns
Any return request must be within 15 days of receipt of the item.
The product must be new, with tags. *Make-up stained items will not be accepted.*
Bomb Designs will send a pre-paid return label for the return shipping. The cost of the return shipping will be deducted from your refund total. (This is not applicable to defective items, or incorrect items received)
Please note, we do not refund original shipping costs. Your refund will be issued to the original form of payment.
We reserve the right to deny returns if the item does not meet our policy requirements.
Exchanges
Any request must be within 15 days of receipt of the item.
Bomb Designs only allows in-store exchanges.
If an exchange needs to be processed by mail, please submit a request for a return, and place an order for the new item.
Incorrect Item Received or Defective Item
Please email us immediately if you have received the wrong or defective item at contact@bombdesigns.com
If a replacement item is available, we will ship it to you, however, if it is not available, we will issue a full refund.
A pre-paid return label will be sent to you to return the incorrect or defective item.
Fundraiser Items
A portion of each fundraiser purchase is donated to the benefiting organization, therefor fundraiser items are eligible for exchange only. Items purchased through a Bomb Designs fundraiser are not eligible for refunds or returns.
Exchange requests must be made within 15 days of receiving your order. Customers are responsible for all shipping costs associated with fundraiser exchanges unless the item received is defective or incorrect.
All exchanged items must be new and have original tags attached.
Sale Items
Please contact us at contact@bombdesigns.com if you need any assistance.